Frequently Asked Questions
How quickly can services begin?
At Caelum Home Healthcare, we are committed to promptly addressing your needs. Please contact us as soon as you anticipate needing services. While advance notice is helpful, we prioritize initiating care immediately in urgent situations.
Are your caregivers certified and insured?
Yes, Caelum Home Healthcare is licensed by the Texas Department of Health and Human Services to provide Personal Assistance Services. All our caregivers are company employees, fully insured, and covered under our licensure to ensure the highest level of care and protection.
Is this service covered by insurance?
We accept Long Term Care Insurance and assist with billing for these plans. However, medical insurance typically does not cover Personal Assistance Services, as they do not include skilled care such as nursing or physical therapy.
What types of services do you offer?
Caelum provides a wide range of services, including companionship, personal care, light housekeeping, meal preparation, transportation, and more. Our services are tailored to meet the unique needs of each client, promoting independence and well-being.
Can caregivers assist with transportation?
Yes, caregivers can drive the client’s vehicle at no extra cost or use their own vehicle for a $0.70 per mile charge. If Long-Term Care Insurance or Medicaid/MCOs cover the services, mileage fees may become the client’s responsibility. All caregivers are DPS background-checked and covered under company insurance for added peace of mind.